Ritz Inn Niagara Rooms

Nothing. It was nothing but a headache!

This is an old hotel but clean despite outside appearance. Sheets clean, towels clean, but old mattress, so good value for a cheap hotel and first floor with no stairs helps me. Plus the water was plenty hot for the practically new hot tub and had a good refrigerator. No coffee machine if that matters.

Not one single thing. It was deplorable. The location was close in proximity to the Falls which was good.

Very low price, great location.

Great location, staff are approachable and friendly, and has all the basic necessities for a short-term stay.

The Cuban staff member. Helpful and súper nice

Spacious room, good price

Location was good

Broken window glass

Like how close it was to the bus drop off

It was close to Clifton hill

We informed the hotel in advance about our late check-in via Booking.com, but received no response at all. When we arrived and called the front desk, we were told nobody would be there after 1–2 AM. Despite paying in full in advance, we were left stranded with nowhere to stay and had to urgently book another hotel, losing our money and time. This level of service is completely unacceptable and extremely disappointing.

Location was walking distance to the incline to Table Rock, although the neighbouring buildings were run down and falling apart and didn't feel safe to walk around in at night. My 9 year old niece was excited about the jacuzzi. The staff was friendly and offered us a discount on parking, and immediately switched one of our rooms when my sister complained that it smelled like cigarette smoke.

Shower in the room didn't work, but we got lucky and were moved to another room.

Nothing to like

Bed good bathroom outdated

Very clean comfortable!

The price was good ONLY in comparison to prices at the other options. The owners are obviously trying to "upgrade" the hotel & the hotel room is clean & good. Location is good for walking to many of the nearby attractions or short drive. Parking is on site. NIce, big Jacuzzi tub in the room. Normal, expected hotel amenities -- free wifi, flat screen tv

Location, price Comfortable beds

Customer services of staff were professional and their hospitality and cooperation were praise-worthy.

It was really good for the price

Location, price, polite managers.

Good location tucked away near all the big corporate hotels and restaurants. Close enough to walk to the Falls if you're relatively healthy and can walk steep hills coming back. Rooms are much nicer than the outside of the hotel presents. And I was "upgraded" to the hot tub suite!

Close to the falls.

The location was the only nice thing.